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Document template · generic.customer.cancellation_confirmation

Cancellation Confirmation

  • Render-verified
  • Legal-sensitive
  • Version 1.0.0

Confirmation issued by a vendor to a customer who has cancelled a subscription or commercial contract. Captures the cancellation reference, effective date, a reason summary, the list of services being switched off, the data-retention policy that applies post-cancellation, optional final invoice details, an offboarding checklist with actions/owners/status, a feedback-request paragraph and the vendor signatory. Non-regulated commercial document — no statutory source.

JSON Schema

Fields in this template

Data sent to the API is validated against the template’s JSON Schema before anything is rendered. This template defines 26 fields:

Field Required Type Description
vendor Required object
vendor.name Required string
vendor.address Required string
vendor.contact_email Required string
customer Required object
customer.name Required string
customer.account_id Required string
cancellation_reference Required string
cancellation_effective_date Required date
reason_summary Required string
affected_services Required array of string
data_retention_policy_summary Required string
final_invoice_details_optional Optional object
final_invoice_details_optional.amount Required number
final_invoice_details_optional.currency Required string
final_invoice_details_optional.due_date Required date
offboarding_checklist Required array of object
offboarding_checklist[].action Required string
offboarding_checklist[].owner Required string
offboarding_checklist[].due_date Required date
offboarding_checklist[].status Required enum
feedback_request Required string
signatory Required object
signatory.name Required string
signatory.title Required string
signatory.date Required date

POST /render

Generate it

One POST /render call: send your JSON, get the finished PDF back. Or skip the JSON entirely and describe the document in plain language on chut.app.

curl
curl -X POST https://api.papii.eu/render \
  -H "X-API-Key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "template": "generic.customer.cancellation_confirmation",
    "data": { ... },
    "options": {"language": "en"}
  }' -o cancellation-confirmation.pdf

Frequently asked questions

What is “Cancellation Confirmation”?

Confirmation issued by a vendor to a customer who has cancelled a subscription or commercial contract. Captures the cancellation reference, effective date, a reason summary, the list of services being switched off, the data-retention policy that applies post-cancellation, optional final invoice details, an offboarding checklist with actions/owners/status, a feedback-request paragraph and the vendor signatory. Non-regulated commercial document — no statutory source. On papii this document is available as template generic.customer.cancellation_confirmation: a JSON Schema plus a deterministic PDF renderer, so the same data always produces the same document.

Can I generate a Cancellation Confirmation with AI?

Yes. chut.app — the AI back office papii powers — fills this template from a plain-language description: you describe the document in one sentence, the AI structures the data, papii validates it against the schema and renders the PDF. Developers can also call the papii API directly with structured JSON.

Is the Cancellation Confirmation template legally compliant?

This template is render-verified: its schema, sample data and PDF output are automatically tested on every release. It is published with status “ready”, meaning it has not yet been through papii’s final legal review. Where it references specific legislation, that is stated in the template description — always have a professional check documents with legal effect before relying on them.