Document template · generic.customer.cancellation_confirmation
Cancellation Confirmation
- Render-verified
- Legal-sensitive
- Version 1.0.0
Confirmation issued by a vendor to a customer who has cancelled a subscription or commercial contract. Captures the cancellation reference, effective date, a reason summary, the list of services being switched off, the data-retention policy that applies post-cancellation, optional final invoice details, an offboarding checklist with actions/owners/status, a feedback-request paragraph and the vendor signatory. Non-regulated commercial document — no statutory source.
JSON Schema
Fields in this template
Data sent to the API is validated against the template’s JSON Schema before anything is rendered. This template defines 26 fields:
| Field | Required | Type | Description |
|---|---|---|---|
| vendor | Required | object | |
| vendor.name | Required | string | |
| vendor.address | Required | string | |
| vendor.contact_email | Required | string | |
| customer | Required | object | |
| customer.name | Required | string | |
| customer.account_id | Required | string | |
| cancellation_reference | Required | string | |
| cancellation_effective_date | Required | date | |
| reason_summary | Required | string | |
| affected_services | Required | array of string | |
| data_retention_policy_summary | Required | string | |
| final_invoice_details_optional | Optional | object | |
| final_invoice_details_optional.amount | Required | number | |
| final_invoice_details_optional.currency | Required | string | |
| final_invoice_details_optional.due_date | Required | date | |
| offboarding_checklist | Required | array of object | |
| offboarding_checklist[].action | Required | string | |
| offboarding_checklist[].owner | Required | string | |
| offboarding_checklist[].due_date | Required | date | |
| offboarding_checklist[].status | Required | enum | |
| feedback_request | Required | string | |
| signatory | Required | object | |
| signatory.name | Required | string | |
| signatory.title | Required | string | |
| signatory.date | Required | date |
POST /render
Generate it
One POST /render call: send your JSON, get the finished PDF back. Or skip the JSON entirely and describe the document in plain language on chut.app.
curl -X POST https://api.papii.eu/render \
-H "X-API-Key: YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"template": "generic.customer.cancellation_confirmation",
"data": { ... },
"options": {"language": "en"}
}' -o cancellation-confirmation.pdf Frequently asked questions
What is “Cancellation Confirmation”?
Confirmation issued by a vendor to a customer who has cancelled a subscription or commercial contract. Captures the cancellation reference, effective date, a reason summary, the list of services being switched off, the data-retention policy that applies post-cancellation, optional final invoice details, an offboarding checklist with actions/owners/status, a feedback-request paragraph and the vendor signatory. Non-regulated commercial document — no statutory source. On papii this document is available as template generic.customer.cancellation_confirmation: a JSON Schema plus a deterministic PDF renderer, so the same data always produces the same document.
Can I generate a Cancellation Confirmation with AI?
Yes. chut.app — the AI back office papii powers — fills this template from a plain-language description: you describe the document in one sentence, the AI structures the data, papii validates it against the schema and renders the PDF. Developers can also call the papii API directly with structured JSON.
Is the Cancellation Confirmation template legally compliant?
This template is render-verified: its schema, sample data and PDF output are automatically tested on every release. It is published with status “ready”, meaning it has not yet been through papii’s final legal review. Where it references specific legislation, that is stated in the template description — always have a professional check documents with legal effect before relying on them.