Pack de modèles
Generic Operations
Country-agnostic operational documents: SOPs, work orders, service tickets, quality inspection, maintenance logs, production plans, stock transfers, incident reports and root-cause analyses. Aligned with ISO 9001 / ISO 14001 / ISO 45001 operational control practice.
9 modèles dans ce pack
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Carnet de maintenance équipement
InformatifEquipment maintenance log summarising all maintenance events on an asset over a reporting period. Structure aligned with EN 13306 maintenance termino…
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Rapport d'incident opérationnel
InformatifOperations incident report capturing non-IT, non-security-of-data operational events — injury, near-miss, equipment failure, quality escape, environm…
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Plan de production
InformatifMaster production plan over a defined period, listing planned SKUs, quantities, raw-material requirements (MRP), planned labour and capacity utilisat…
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Fiche d'inspection qualité
InformatifQuality Control inspection record documenting the inspection of a lot or batch against specification. Structure aligned with ISO 9001:2015 clauses 8.…
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Analyse des causes profondes
InformatifRoot Cause Analysis (RCA) using 5-Whys, Fishbone (Ishikawa), Fault Tree or another method. Output of the corrective-action process required by ISO 90…
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Ticket de service client
InformatifCustomer-facing service ticket capturing a request, complaint or question raised by an external customer. Distinct from generic.it.it_service_request…
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Procédure opérationnelle standard
InformatifControlled Standard Operating Procedure (SOP). Structure aligned with ISO 9001:2015 clause 7.5 (documented information), ISO 14001:2015 and ISO 45001…
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Bon de transfert de stock
InformatifInter-warehouse stock transfer note documenting the movement of goods between two company-owned warehouses. Not a VAT-relevant supply; used for inter…
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Ordre de travail
InformatifField-service or maintenance work order authorising a technician to perform a scheduled or corrective intervention at a customer site or internal ass…